| 1 |  | Customer experience for dummies / by Roy Barnes and Bob Kelleher . - Hoboken, NJ : John Wiley & Sons, Inc., [2015] . - xiv, 342 pages : illustrations ; 23 cm Thông tin xếp giá: NVKT.00253 |
| 2 |  | Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Robert A. Davis . - Second edition. - Hoboken, New Jersey : Wiley, [2016] . - xvi, 304 pages : illustrations ; 24 cm Thông tin xếp giá: NVKT.00425, NVKT.00426 |
| 3 |  | The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen . - Boston, Massachusetts : Harvard Business Review Press, [2013] . - xxvii, 252 pages : illustrations ; 25 cm Thông tin xếp giá: NVKT.00377 |
| 4 |  | The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business / David Meerman Scott . - Revised and expanded edition. - Hoboken, New Jersey : Wiley, 2016 . - xi, 292 pages ; 24 cm Thông tin xếp giá: NVKT.00496 |
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