| 1 |  | Customer experience for dummies / by Roy Barnes and Bob Kelleher . - Hoboken, NJ : John Wiley & Sons, Inc., [2015] . - xiv, 342 pages : illustrations ; 23 cm
Thông tin xếp giá: NVKT.00253 |
| 2 | | The book of business awesome : how engaging your customers and employees can make your business thrive / Scott Stratten . - Hoboken, N.J. : John Wiley & Sons, 2012 . - 127 tr. ; 24 cm
Thông tin xếp giá: NVKT.00145 |
| 3 | | The connectors : how the world's most successful businesspeople build relationships and win clients for life / Maribeth Kuzmeski . - Hoboken, N.J. : Wiley, c2009 . - xiv, 258 p. ; 24 cm
Thông tin xếp giá: NVKT.00423 |
| 4 | | The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms / Craig Dempster and John Lee . - Hoboken, New Jersey : John Wiley & Sons, Inc., [2015] . - xii, 228 pages : illustrations ; 23 cm
Thông tin xếp giá: NVKT.00504 |
| 5 | | Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler . - . - Hoboken, New Jersey : Wiley, [2014] . - xiii, 175 pages : illustrations ; 24 cm
Thông tin xếp giá: NVKT.00258 |
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